Ratings & Reviews

Overall Rating

4
(49 reviews)
83.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Wanda L. - |Recommended: YesMaintenance — Living here is fine, but getting the maintenance calls addressed are bad, since the new management took over. I've called several times, with no response.
response from property -Hello Wanda, thank you for taking the time to give us a review. We are working very hard to address everyone's work order, I spoke to Terry and all of the work orders have been addressed. Don't hesitate to reach out to us with other questions or concerns. Thank you, Lakehaven Management Team
submitted by Jessica D. - |Recommended: YesGood place to live — its very good to live
response from property -Hi Jessica, We are pleased that you took the time to rate our community. We are happy to see you enjoy your home. Please reach out to our office staff if you would like to provide additional feedback. Kind Regards, Lakehaven Apartments Management Team
submitted by Rinku B. - |Recommended: NoI'm leaving here 7 years I never had problems with Maintenance. Right now biggest issue with management — Maintenance problem
response from property -Thank you for your review Rinku. We're disappointed to hear that you've had some concerns with our maintenance staff. It is our goal to respond to all maintenance requests professionally and promptly. We value you, and your satisfaction. We would like to personally address your concerns as soon as possible. Please call us at (630) 665-4800. Warm regards, Lakehaven Apartments Management Team
submitted by Sana I. - |Recommended: YesFirst Impression — The property appears well maintained and secure- great for families. The staff is professional and adept at customer service.
response from property -Thank you for your feedback. We're glad that you are not concerned for your safety in our community. We value provide a clean living environment that all of our residents can enjoy. We encourage you to stop by the office or give us a call at (630) 665-4800. Many thanks, Lakehaven Apartments Property Management Team.
submitted by Noe S. - |Recommended: YesVery good set up. Also pleased to live here. — Satisfying. Comfortable. Safe. Don't have any complains for the 4 years living here.
response from property -Noe, Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home. Have a wonderful day! The Lakehaven Apartments Management Team.
submitted by Diana S. - |Recommended: YesNice location — Our experience here has been good overall.
response from property -Thank you for your review, Diana! We appreciate you taking the time to leave us your feedback. Please let us know if there is anything else we can do for you. You can reach us at (630) 665-4800 and [email protected] All the best, The Lakehaven Management Team
submitted by Kailey M. - |Recommended: YesVery nice and spacious — Very nice don’t hear your neighbors besides when they are leaving or coming back to their apartments
response from property -Thank you for your review Kailey! We are happy to learn that you have not had any problems with noise while residing in our community! It is our goal to keep our communities peaceful and free of disturbances. We would love to know how we can continue to improve. Please contact us at [email protected] Take care, Lakehaven Apartments Management Team
submitted by Oleksandr B. - |Recommended: YesIts a nice property, but it stinks in the corridor. — Living here is normal, but whenever someone is in the corridor you can hear them.
response from property -Thank you for your review Oleksandr. We're sorry to hear that you've experienced noise concerns here in our community. We aim to keep our communities peaceful and free of disturbances. We encourage you to stop by the office or contact us once you hear any noise. We want to make sure it gets resolved quickly. If you want to discuss this further, please visit or the management office at [email protected] Take care, Lakehaven Apartments Management Team
submitted by Allison O. - |Recommended: YesGood — good
response from property -Allison, Thank you so much for the review! We would love to hear more of your opinion regarding our apartment homes. Best regards, Lakehaven Apartments Management Team
submitted by Karissa B. - |Recommended: YesVery nice — The only question I have is how to use the number pad to get into the apartment. I don't know if my number has been registered or if I have to hit pound or star to make it work.
response from property -We value you, and your satisfaction. We would like to personally address your concerns as soon as possible. Please call us at (630) 665-4800. Warm Regards, The Lakehaven Apartments Management Team.
submitted by Samuel M. - |Recommended: YesI think this property is quiet, neat, and a good environment overall. — Its quiet, its a great place for walks, its a nice place for family and pets.
response from property -Thank you for leaving us a review! We are glad you are enjoying our community. We pride ourselves on our great location, we are happy to hear you are loving it as well. If you have any other feedback, please contact us. Best wishes, Lakehaven Apartments
submitted by Ellyssa D. - |Recommended: YesIt's a nice place to live — It's relatively quiet, though you can definitely hear the neighbors a little too loud sometimes.
response from property -Thank you for posting this review! We're proud to hear that it is relatively quiet here at Lakehaven Apartments. Here at Lakehaven Apartments, our team works extremely hard to provide the best experience for any present and future residents. Please feel free to stop by the office or give us a call to let us know how we can continuously improve our community. -The Lakehaven Apartments Management Team.
submitted by Damian P. - |Recommended: YesLakehaven is pretty average for the area. — The neighborhood is average for the area. I dont know why they insist on calling themselves luxury apartments when they are not. They are run of the mill apartments like everywhere else in the area. If anything there are places that are nicer in the area for the same price.
response from property -Damian, thank you for your review. We are sorry we have not provided a 5-star experience. If you would like to reach us, feel free to send us an email at [email protected]havenluxury.come regarding your review. Thanks again! The Lakehaven Management Team.
submitted by SYED A. - |Recommended: NoGreat — Great
response from property -Thank you for the 5-star rating! We are excited to hear that you are happy at our community! Please let us know if we can further assist you in anything by stopping by the management office. Thank you again! -Lakehaven Apartments Management Team
submitted by Noe S. - |Recommended: YesLakehaven Apartment — Place is great to live in. I've been living in these apartments for the last 4 years and it's been great. Only issue I have, has occurred over the last 3 months, is the complex has been purchased by another company. Communication lines between the new office workers and tenants need to improve. Other than that, the place is worth living at.
response from property -Thanks for your time, Noe. It is great to know that you have enjoyed your stay as part of our community. We always want to improve and appreciate your feedback. Looking forward to the rest of your stay with us, The Lakehaven Apartments Management Team.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Lakehaven Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Lakehaven Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose